Privacy Policy – Mine Slot
Mine Slot (mine-slot.org) is committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR) and applicable European data protection laws. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you hold as a user. We process your personal data only when we have a lawful basis to do so. By using our services, you acknowledge that you have read and understood this policy. For any privacy-related concerns, contact us at [email protected].
Data We Collect
When you register and use mine-slot.org, we may collect the following categories of personal data:
- Identity data: full name, date of birth, government-issued ID documents
- Contact data: email address, phone number, postal address
- Financial data: payment method details, transaction history
- Technical data: IP address, browser type, device identifiers, cookies
- Behavioural data: gameplay activity, session duration, wagering patterns
- Communications: support enquiries and correspondence with our team
Legal Basis for Processing
Mine Slot processes your personal data under the following lawful bases as defined by GDPR Article 6:
Contractual Necessity
Processing your identity, contact, and financial data is necessary to provide you with our services, process transactions, and manage your account.
Legal Obligation
We are required to collect and retain certain data to comply with Anti-Money Laundering (AML) directives and licensing obligations. AML records are retained for a minimum of five years post-account closure and cannot be deleted upon request during this period.
Legitimate Interests
We process technical and behavioural data for fraud prevention, security, and responsible gambling monitoring, ensuring these interests are balanced against your privacy rights.
Consent
Where you have opted in, we process your contact data for marketing communications. You may withdraw this consent at any time without affecting your access to our services.
Cookies
mine-slot.org uses cookies and similar tracking technologies to ensure the website functions correctly, analyse traffic, and improve user experience. On your first visit, you will be presented with a cookie consent banner. You can manage your cookie preferences at any time through your browser settings or our cookie management tool. Strictly necessary cookies cannot be disabled as they are essential to site operation.
Data Sharing & Third Parties
Mine Slot does not sell your personal data to third parties. We may share your data only in the following circumstances:
- With licensed payment processors to facilitate transactions
- With identity verification and KYC service providers
- With regulatory and licensing authorities where legally required
- With IT and security service providers under strict data processing agreements
All third-party providers are bound by GDPR-compliant data processing agreements and may not use your data for their own purposes.
Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy. Account data is generally kept for the duration of your account plus up to five years following closure, in line with AML legal obligations. Marketing data is deleted promptly upon withdrawal of consent.
Your Rights
As a data subject under GDPR, you have the following rights regarding your personal data held by mine-slot.org:
- Right of access – request a copy of your personal data
- Right to rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion, subject to legal retention obligations
- Right to restriction – limit how we process your data
- Right to data portability – receive your data in a structured, machine-readable format
- Right to object – object to processing based on legitimate interests or direct marketing
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with your national data protection authority.
Data Security
Mine Slot applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL/TLS encryption for all data in transit, access controls, and regular security audits. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.
Contact & DPO
For all privacy-related enquiries or to exercise your data rights, please contact our privacy team at [email protected]. Correspondence may also be sent to the registered address listed on our Licensing page. We aim to respond to all requests within 30 days in accordance with GDPR requirements.